SMW is proud to announce that we have fully embraced the age of digital transformation – and it’s all the way in 3D. With our recent adoption of Matterport, a powerful all-in-one 3D data platform, Matterport helps our adjusters assemble claims using the very latest technology, making loss sites more easily accessible.
This is hugely powerful for us and our clients. How does it work?
We arrive at the site of a property loss and start photographing it with our Matterport camera. This creates a 3D rendering of the space with highly accurate digital replication. This can be done for any room, floor or building.
The platform seamlessly controls our camera and manages the 3D reconstruction process with incredible speed. The oculus lens allows us to create a virtual walk-through that we can send to clients, adjusters, contractors, restoration companies, and anyone else who might need it. Our adjusters love that we can zoom in on a countertop, peruse the contents of a shelf, draw a line, or get an accurate measurement.
Matterport helps our adjusters prove our claims. Sometimes, for example, we work with in-house insurance company adjusters, or “desk adjusters”, who don’t leave the office. In these cases, we can send them the Matterport link, and it’s as if they are actually on-site.
We can also review the 3D images if there are questions after the demolition has taken place. This way we never lose the opportunity to go “back to the scene” and get relevant information – whether it’s a zoom-in to read a book label, or a dispute over a single item in a now-demolished room. We can say “here’s the proof” and proceed with the claim.
Matterport makes life a lot easier for everyone, and it has endless possibilities for useful application. We’re always looking for new ways to help our clients get ahead in their claims, and Matterport is a huge help.